The Challenge: The Digital Adoption Gap

Companies spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. But, difficulty, ongoing changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• Staff Uncertainty: Users have trouble to operate new SAP interfaces or complete complex transactions, leading to frustration and increased dependence on support teams.


• Non-compliance: Users avoid standard SAP processes, which results in data inconsistency, compliance risks, and delays.


• Training Gaps: Traditional training is quickly forgotten, leaving staff unsupported when they need help most.

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• Low ROI: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Approach: Contextual Help with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, addresses the Digital Adoption Gap. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every employee, regardless of background, can be productive from the outset.